Shipping policy

We currently deliver to addresses across the United Kingdom.

Delivery area

We ship to mainland UK and UK addresses covered within our standard shipping zones.

If your address falls outside our standard delivery coverage, or if access restrictions apply, we may contact you before dispatch to confirm any additional arrangements.

Delivery times

Our standard UK delivery service is:

• Economy delivery
• Estimated arrival: 1 to 3 business days

For orders over 750.01kg, the current delivery estimate is:

• 1 to 2 business days

Please note that delivery times are estimates only and may vary during busy periods, public holidays, or due to factors outside our control.

Shipping charges

Shipping charges are calculated based on the total order weight.

Order processing

Orders are processed once payment has been received in full.

We aim to dispatch orders as quickly as possible during normal business hours. Orders placed on weekends or public holidays will usually be processed on the next business day.

Delivery notes

Please ensure that the shipping address and contact details provided at checkout are accurate.

If we are unable to deliver due to incorrect address information, failed delivery attempts, or access issues, additional delivery charges may apply.

Delays

While we do our best to meet the delivery timeframes above, delays can occasionally happen due to courier issues, weather conditions, stock availability, or other circumstances outside our control.

We are not liable for delays caused by events beyond our reasonable control, but we will always do our best to keep you updated.

Damaged or missing items

If your order arrives damaged, incomplete, or does not arrive within the expected timeframe, please contact us as soon as possible with your order number and any relevant details so we can investigate.

Contact

If you have any questions about shipping, delivery, or your order, please contact our team before placing your order.